First-time login

When team managers or coaches create a team in MyTeams, they choose an email address and password. This is your personal login, not a shared team account. Go to myteams.no and click "Log in" at the top right. Enter the email address you provided when the team was created, then your password.

If you were invited to an existing team, you'll receive an email invitation. Click the link in the email to create your own login. Choose a password you'll remember, but not the same one you use for online banking or social media.

When you've forgotten your password

Click "Forgot password?" on the login page. Enter your email address and you'll receive a link to create a new password. The link works for one hour. Check your spam folder if the email doesn't appear within five minutes.

If the email address isn't registered, you won't receive a link. This means either you're remembering the wrong email address, or the account was created with a different one. Contact whoever invited you, or create a new account if you're the team manager and have lost access.

Access levels in the team

MyTeams distinguishes between three roles. Team manager has full access: can add and remove players, register attendance, plan matches and training sessions, and invite other adults. Coach sees all team information and can register attendance and match data, but cannot delete players or change team settings. Parent sees only information about their own child: training schedule, match fixtures and messages to the team.

When you invite someone, you choose which role they should have. An U13 team manager typically invites the head coach as coach, assistant coach as coach, and parents as parents. Roles can be changed afterwards, but only by team managers.

Mobile login

MyTeams works in your mobile browser, but most people download the app from the App Store or Google Play. The first time you open the app, log in with the same email and password as on the website. The app remembers your login, so you don't have to enter it every time.

If you have multiple teams – for example an A-team and a B-team, or coach both G14 and G16 – switch between them by clicking the team name at the top of the app. All data is stored per team, so attendance lists and match reports don't get mixed up.

Common login problems

If you get "wrong password" even though you're certain it's correct, try copying the password from a notes document instead of typing it. Some phones add spaces after words, and that counts as an incorrect character.

If the app says "no network connection" even though you're on wifi, log completely out of the app (not just close it) and log in again. This forces the app to fetch new data from the server.

When you change phones, download the app on your new phone and log in with your email and password. All data is stored in the cloud, so you'll have access to the same teams and players as before.

Login security

Use one password per service. If your MyTeams password is also used on ten other websites, you risk someone gaining access to team data if one of those other sites gets hacked. Team data contains names, phone numbers and birthdates of minors, so keep your login private.

Don't share your login with other parents. If you're two team managers, invite the other as a team manager instead of giving away your password. Then you can both log in with your own accounts, and if one quits, the team doesn't lose access.

What you see after login

The first page after login shows the team home: overview of next training session, next match, and who has reported absence. Click "Attendance" to see who has responded to recent invitations. Click "Matches" to see match schedule, results and who scored.

If you're a coach or team manager and see a player list missing phone numbers, parents haven't entered them yet. Send a message in the app asking them to log in and complete contact information under "My profile".

Logout and privacy

On shared devices – for example an iPad kept in the clubhouse – always log out when you're finished. Click the profile picture at the top right, then "Log out". If you forget, the next person who opens the app can see team data and player information.

MyTeams doesn't automatically delete data when the season ends. If you want to remove a team, team managers go to team settings and select "Delete team". This permanently removes all history. Most people keep teams from season to season and archive old players instead of deleting the entire team.